Tongass Business Center - Ketchikan, Alaska

Tongass Business Center: A Comprehensive Overview

For individuals and businesses in Ketchikan, Alaska, and the surrounding areas, the Tongass Business Center stands as a valuable resource for a wide range of office supply needs. Located at 618 Dock St, Ketchikan, AK 99901, and easily accessible via phone at 9072259015, the center offers a curated selection of products and services designed to streamline operations and support various projects. Their website, tbcenter.com, provides further details and allows for convenient online browsing.

Specialties and Inventory

The Tongass Business Center specializes primarily as an office supply store, catering to both small businesses and individual professionals. However, their inventory extends beyond standard supplies, offering a surprising depth of products often unavailable at larger retail outlets. Customers frequently commend the store for its ability to provide solutions for specialized printing needs, including the availability of ink cartridges and a diverse selection of paper weights and colors. They also maintain a selection of items that might be particularly useful for projects requiring larger formats, such as a 16 x 20 photo print – a service highlighted by a particularly positive customer experience.

Key Features and Amenities

Recognizing the importance of accessibility and convenience, the Tongass Business Center has implemented several features to enhance the customer experience. The facility is wheelchair-accessible, both through its entrance and via a dedicated wheelchair-accessible car park. Transactions are supported by a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring flexibility for all customers. The store is designed to be a quick visit, allowing customers to efficiently address their needs and continue with their schedules.

Customer Feedback and Reputation

Based on Google My Business reviews, the Tongass Business Center enjoys a remarkably positive reputation. Currently, the company boasts 33 reviews, with an average rating of 4.7 out of 5. This high rating underscores the value placed on their customer service and product offerings. Customers consistently praise the staff's helpfulness and willingness to assist with complex tasks. The staff’s proactive approach, such as suggesting email submission for documents and providing sample materials, demonstrates a commitment to understanding and fulfilling individual customer requirements. Furthermore, several reviews express satisfaction with the store's ability to source items not typically found in larger retail chains, highlighting a competitive advantage.

Recommended Information for Prospective Customers

Location: 618 Dock St, Ketchikan, AK 99901. This central location in Ketchikan makes the Tongass Business Center easily accessible for residents and visitors alike.Phone: 9072259015. Direct contact via phone allows for immediate inquiries and assistance with specific needs.Website: tbcenter.com. The website provides a comprehensive overview of the store's inventory and services, as well as contact information and business hours.Payment Methods: Accepts a wide range of payment options, including credit cards, debit cards, and NFC mobile payments, ensuring convenience for all customers.Accessibility: Fully wheelchair accessible, with both an accessible entrance and parking facility.Services: Offers specialized printing services, including large format prints and assistance with color and paper selection. The team is known for its responsiveness and willingness to go the extra mile to meet customer requirements.

Summary

The Tongass Business Center in Ketchikan, Alaska, is a dedicated office supply store known for its comprehensive selection, helpful staff, and commitment to customer service. With convenient accessibility and flexible payment options, it’s a valuable resource for businesses and individuals seeking high-quality office supplies and specialized printing services.

Keywords

Office Supplies, Ketchikan, Printing Services, Business Supplies, Alaska, Local Store, Accessibility

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👍 Reviews of Tongass Business Center

Shauna H.

5/5

We had some last-minute printing to do in preparation for a family funeral. Jamie and Justin were helpful, encouraged us to e-mail our documents, had samples ready, worked with us on colors and paper weight, and even printed a 16 x 20 photo for us. They were efficient and very kind. We were in great hands and we are so grateful.

Kathryn M.

4/5

Great place to pick up office supplies and other items that may not be available from a big box store like Walmart. Can be a little pricey for stuff, but has a good selection of items on hand, and a friendly staff.

Thomas C. (.

3/5

Overpriced office supplies acting somewhat like a monopoly. However, they have excellent employees and a good service department for copier repair. If they could offer competitive pricing they would dominate.

MR. B. R.

5/5

This is the best place in town to buy your business items for you office and has been locally owned forbears and always had managed to stay up with the technology and generations that came out new every hear always made sure we had it and were up to date. They have the best customer service and helping staff in this business classement

Mike G.

5/5

Tongass Business Center has a diverse supply of business items, Sharp copiers and a full service print/copy room

Carlina G.

5/5

Great customer service and so accommodating. I appreciate them very much.

Erin S. A.

5/5

The employees are always kind and accommodating. Really neat place.

Charles O.

5/5

Wide variety of office supplies, great staff. Rob is very knowledgeable.