Setness Tours - Stockton, California

Address: 2432 W Benjamin Holt Dr, Stockton, CA 95207.
Phone: 2094768486.
Website: setness.com.
Specialties: Tour operator, Travel agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 15 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Setness Tours

2094768486

Setness Tours is a well-known and helpful tour operator and travel agency, located at Address: 2432 W Benjamin Holt Dr, Stockton, CA 95207. They can be easily reached by phone at Phone: 2094768486. To learn more about their services and offerings, visit their website at Website: setness.com.

Setness Tours specializes in providing top-notch travel and tour services, making them a great choice for anyone looking to plan a memorable trip. Their team of experts is dedicated to creating unique and tailored experiences for each and every customer. With a focus on customer satisfaction, Setness Tours is a popular choice for those seeking a hassle-free and enjoyable travel experience.

In addition to their exceptional services, Setness Tours also offers a wheelchair accessible entrance and parking lot, making it easy for people of all abilities to visit and take advantage of their offerings. With a commitment to accessibility and inclusivity, Setness Tours is a welcoming and inclusive business that serves a wide range of customers.

According to online reviews, This company has 15 reviews on Google My Business with an average rating of 4.5/5. Customers have praised Setness Tours for their professionalism, attention to detail, and overall excellent service. With a strong reputation for quality and customer satisfaction, Setness Tours is a top choice for those looking to plan a memorable and stress-free trip.

Reviews of Setness Tours

Alvina Valenta

1/5

Shawn was the reason my family members said they will never book again. She is rude, she talks about the other people in the group in a negative way. She acts as if everyone is ruining her vacation and was the worst part of the trip. My family member didn’t even want to leave a review from their own account due to backlash.

Christine Gianelli

5/5

I have taken tours with Setness Tours for years with my mom. I've always had the best experience and the most wonderful time on the bus trip. Shawn was always friendly and accommodating, the bus is very clean, she was very informative about our trip along the way. My mom has also taken trips for quite a few years and has never had a bad experience so I have no understanding of why there are any bad reviews for this companyof why there are any bad reviews for this company. If I could give them 10 stars I would.

Tara Ryan

5/5

I have been on 4 or 5 day trips with Setness Tours. I love my only responsibility is to be on the bus on-time. Setness Tours takes care of the rest.With most trips there are usually lunches or dinner, and they are always great. I've never had a problem. Always a great day . ...

Tommy D

3/5

Update. It turns out that the company changed their mind and decided to issue refunds after all, so I'm amending the review to 3 stars.

An elderly family member booked a tour with Setness travel early in 2020 and due to covid concerns, she canceled the tour in early April and was told she'd get a full refund. 10 days later, she got a letter in the mail stating that the company had changed their policy and did not allow any refunds anymore, only future credit. I offered to help her with getting her money back and after writing the company, I got an email back from the owner, Wayne who promised to issue a refund, but they needed time due to covid. Fair enough, so we waited four months and after sending them a reminder early this week, his wife Katherine responded that there would not be any refunds after all. Absolutely deceitful business practice. Buyer beware.

Patricia Witten

5/5

Had a wonderful trip today with Shawn tasting olive oils& vinegar, a delicious lunch and Poinsettias and more. Thank you so much. Patti Witten

Melissa McLellan

3/5

Never personally set up a tour through this company. Just happened to be on the same tour as them. While the owner of Setness was a very pleasant man, the people he tours with aren't the most friendly. Lots of complaining about the other people within their tour group, always picking fights about not having a row to themselves on the tour bus, complaining about how much walking was happening, complaints about not enough shopping time, etc. Never experienced such strong entitlement by a group of human beings. No wonder why Europeans have a negative view of Americans. If you want to enjoy your vacation, my suggestion is to ask for a personality assessment for the group before you sign up to go on vacation with them.

Sylvia Bachman

5/5

I have been on multiple trips with Setness Tours. Very professional, clean coaches and wonderful information. I am looking forward to more travels.

Carol Murray

5/5

This was a great day trip. Setness Tour’s staff members are friendly, highly organized, and the whole event was fun!