Los Angeles County Department of Public Social Services - Chatsworth, California

Address: 21415-21615, Plummer St, Chatsworth, CA 91311.
Phone: 87018200.
Website: dpss.lacounty.gov.
Specialties: Department of Social Services.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 287 reviews on Google My Business.
Average opinion: 3.2/5.

Location of Los Angeles County Department of Public Social Services

87018200

The Los Angeles County Department of Public Social Services (LADPSS) is a department dedicated to providing social services to the residents of Los Angeles County. The department's main goal is to help individuals and families achieve self-sufficiency and to protect vulnerable populations. The LADPSS offers a wide range of services, including cash assistance, CalFresh food assistance, employment services, and child care services.

The LADPSS is located at 21415-21615, Plummer St, Chatsworth, CA 91311. This location is wheelchair accessible and has a wheelchair accessible parking lot. If you need to contact the department, you can call them at 87018200. You can also visit their website at dpss.lacounty.gov for more information.

The LADPSS offers various services that cater to different needs. For instance, the department provides cash assistance to eligible individuals and families through the CalWORKs program. This program aims to help families achieve economic self-sufficiency by providing temporary financial assistance and employment services. The LADPSS also offers CalFresh food assistance, which provides monthly food benefits to eligible low-income individuals and families. Additionally, the department provides employment services, such as job training and placement programs, to help individuals find and maintain employment.

The LADPSS also offers child care services to eligible families. These services include subsidized child care, which provides financial assistance to help families pay for child care, and resource and referral services, which help families find and choose child care providers. The department's child care services aim to support parents in their efforts to work, attend school, or participate in training programs.

According to Google My Business, the LADPSS has received 287 reviews with an average rating of 3.2/5. While some reviewers have praised the department's helpful and friendly staff, others have criticized the department's long wait times and complex application process. However, it's important to note that social services departments often deal with complex and challenging cases, which can impact their ability to provide timely and efficient services.

Reviews of Los Angeles County Department of Public Social Services

Los Angeles County Department of Public Social Services - Chatsworth, California

C. Soufo

5/5

A public government office is where no one wants to be...ever. There are always lines, and people looking miserable, and confusing paperwork. But I've been here maybe 4 times, and 3 of those times I got someone awesome and helpful. The staff here is great, especially with what they have to put up with. Shoutout to Window B and Window H for making me feel secure in the process.

Annie Kat (Divine Passage)

3/5

Very hard to locate. We were not allowed inside the building. There is only one, very nice and helpful, woman working at the front door that did her best to help the long line of people. I felt sorry for her that she was the only one there to help every person and had to speak through a door frame. It was the strangest experience I have had at a government building.

JJ

4/5

Very friendly, very fast -- I really got the feeling the staff there genuinely want to help. All except for this one receptionist who was very rude and dismissive. Was more concerned about her nails than caring how I felt over her claims I was going to lose all my benefits. Spoiler alert: I didn't.

I had to argue with her over seeing a worker to discuss my case, she was that convinced there was nothing I could do; that it was a done deal. I sat with the worker probably not even a minute and he readily assured me I was fine.

This receptionist's lack of just basic empathy and manners is very off-putting in such a sensitive environment where majority of folks that come through are in desperate need of help. Simple kindness goes a long way. Maybe she was just having an off day, I imagine it can be a very stressful work environment.

Much more minor complaint is that the parking lot is very confusing on where visitors are allowed to park. It's also frustrating that you can't really make an appointment or call the office directly. Which all the more grateful for how speedy they work to help as many as they can at a time.

Gloria A

5/5

I went to this office with my disabled brother, he's blind and we needed help with the process. They don't let you in, they just stop u at the door, u can't talk to nobody at less they see a need. According to a recipients issue that is how long it takes, in a meantime a line is forming behind u with people breathing on ur neck listening to ur issue which I feel there is no privacy which I figure they don't care. I understand the employee at the door is just following rules. I rushed to my question to give the rest of the people the chance to do their business and I stepped to the side to wait when it slow down but, a lady inside the building name Mrs. Jones notice that we're still linger around and call us back to the door, let us in and gave us her personal attention and resolved the matter. They need more empathetic people like her that can read the need on anybody that is knocking on their door. Thank you Mrs. Jones.

Juan Martinez

1/5

IHSS terrible customer service!!! I applied twice an they lost my information,now they want me to apply a 3rd time.Supervisor julita an her employee Melissa Diaz never return your calls,never answer there phones, don’t even bother leaving messages because they never call back.any manager message me back please.I don’t want identity theft to happen to me.ihss missed placed my information or some one is taking it home.

Deaven Brooklyn

1/5

Place is a joke. Case workers are impossible to reach. Calling to speak to an agent on hold for 2 hours just to get hung up on. Everytime I apply for services I have to go through an appeal because of given least amount of hours.

Tanina Orellana

1/5

Be prepared to wait at least 1-2 hours on the phone ! And if you get lucky to get someone to answer, you’d better scream thru the phone or else they’ll pretend to not hear you and Hang up 🙂

Mike

1/5

The wait is rediculis. I guess they like to make it hard on people just barely getting by. They wouldn't take anything off for my car are auto insurance despite my living in it. They pay the same as they do in sections of the country where everything is half price. Gas on the east coast 250 gas here 5