Hampton Inn & Suites Manteca - Manteca, California

Jeff Seamans

This may have been the best hotel experience I have ever had. My room was spotless, the staff was incredibly kind and helpful. I booked through hotels.com and needed to add a day and they walked me through the entire process and made sure I could stay in the same room. The continental breakfast was tasty and available every day. There’s a nice little pool and hot tub that were clean. If you want to work out there’s a fitness center as well. Lastly, the location is a huge draw as well. Safety isn’t a concern. There are many restaurants within walking distance and a huge Bass Pro Shop across the street.

AJ Prasad

Booked a room for my dad and called to verify room. Glitch in system caused the room to be booked twice. I spoke with Karin and she was able to correct the situation and verify that my Dad was listed as an additional guest. She was very quick, polite and helpful. Amazing service. Keep hiring people like her Hilton!

Elizabeth Lascheid

Don't be rude. It serves no one and you end up with a poor review. Thank God we were there for just one night.

The place is cute, it is pretty clean and our room was a decent size. It is an average room. Parking is easy. The place is safe. They have an outdoor pool which looked nice. We did not use it so I can't say much about it, but it looked fine. They have free breakfast in the morning and it was terrible. We had to go elsewhere for breakfast.

It is in a good location.

I will never stay there again. They are awful. We went to check in and of course we had reservations. Our room was ready, but it was not quite check in time yet so they made us wait. The customer before us was treated so badly. She had a service dog. She had a cane. She was disabled. First, she was rudely told 75$ for the dog. The woman tried to explain it was a service dog and thus no fee. They were just not having that. I thought she was going to start crying. It was all I could do to stop myself from teaching this obnoxious person law 101 as to service animals. I kept my mouth shut. They then told her she would get a different room because of the dog. Whether they ended up charging her I have no idea, but they treated her like dirt. That is not okay. Ever.

We got to our room and it was not fully cleaned. We called and they did it while we waited some more and some more. I finally asked about our room and was told it had been ready for some time and what was the problem. So nasty. I asked a question. I am not rude to anyone. This person was really testing my limit of how much I will tolerate.

At breakfast the eggs were just the worst. I asked if they could make more. "NO." is what I got.

The staff is just bad, the management clearly does not train anyone and I am just so done.

L

My husband and I had stayed here and had a bad run in with the lady Cynthia at the front desk. After reading the most recent review it sounds like we may have met the same people. When we walked in to check in she was completely rude and snarky towards us.
Once, when we were in the lobby, she had gotten off the phone and began loudly talking negatively about the person she was just on the phone with. The staff here are very unpleasant. The hotel its self was nice and the amenities were great however, if customer service is important to you while traveling, don’t stay here.

Cindy Tjeerdema

Lovely hotel with a very friendly and helpful staff. Delicious breakfast, especially the pumpkin spice waffles!

Monique Herrera

The front desk receptionist was rude on 8/10/24 I am a general manager at another property came in around 3am for a room. She said we had no rooms for me through the doors didn't even have the
Decentcy to answer the phone which I was trying to call which I heard ringing she was just yelling at me through the door. Y'all really need to hire better staff that's a little getto for a Hilton. I will be contacting management during normal business hours

Jordan Kearby

The rooms seem newly redone and smell fresh. The morning staff are very nice. The rooms are quiet enough and the other guests aren't loud. I stayed with my infant and the beds are suitable for him to sleep with me. However the night staff are standoffish. When I walked in they didn't look up from the computers until I was immediately in front of them. It was a quick interaction and the man offered no information (which room I'm in, where it or the elevators are, what time is breakfast, nothing). It was slightly awkward.

Eric Gaby

Hotel was clean and in great shape; room was the same. No issues with hot water and a very clean bathroom. Fairly good selection at breakfast every morning. Great location for work trip with lots nearby to do during the time not working. The gym was still under construction, but I was able to locate another gym (Valley Fitness) within walking distance of the hotel. Checked in and out through the phone app...easy and quick.