Apple - Merkel & Associates by Dream Vacations - Clovis, California

Clayton W.

Wow, just wow! Our 10th wedding anniversary trip to Bora Bora was an absolute dream come true, and we couldn't have done it without Shanon. From start to finish, she exceeded all our expectations and made this trip an unforgettable experience.

Shanon listened to our preferences, needs, and budget, and then worked tirelessly to put together the perfect itinerary for us. To top it off, she was able to do all this within days! We're a couple of procrastinators LOL.

From booking flights to arranging accommodations in those stunning overwater bungalows, every detail was taken care of with precision and efficiency. We were impressed with how smoothly everything went, considering the short time crunch. Her knowledge of the destination was evident, as she recommended the most romantic spots and activities that truly made our anniversary special.

Moreover, the level of personal attention we received was outstanding. It felt like she was as invested in our trip as we were, and she was always just a phone call or email away to answer any questions or concerns we had.

Bora Bora itself was an absolute paradise, and we can't thank Shanon enough for making it all happen. From the crystal-clear waters and pristine beaches to the lush greenery and breathtaking sunsets, every moment was a pinch-me experience.

She truly booked our dream vacation!

We'll definitely be booking again with Shanon for our future travel adventures. Keep up the fantastic work, and thank you for making our anniversary trip one we'll cherish for a lifetime!

Kirk G.

Shanon was amazing with all her help and knowledge assisting us in picking the perfect dream cruise vacation. She was able to find us the perfect deals and upgrades that we would never had been able to find ourselves. Greatly appreciate all her help!!!!

cristi A.

Shanon went above and beyond (again) to make our Alaska cruise fantastic. From coordinating airfare and dinner reservations for 12 people to making sure we knew what to pack. I personally know how much her clients mean to her and she goes out of her way to make things happen.

Jeanette

Shanon was super helpful finding us what we were looking for. We had the best time. Our trip was beautiful, tasty, and fun. And everything went so smoothly.

Taryn M.

Shanon was an absolute delight to work with, thorough, easy going, and knowledgeable. We were booking 2 large cities/countries in Europe and she took exactly what we wanted and added suggestions, put it all together and made it absolutely stupid proof to get around for the 2 weeks we were gone. Even during the trip when changes were made she kept in contact with us making sure everything was running smoothly. I would definitely highly recommend her and will be coming back to her for our next big (or small) trip.

James B.

My daughter booked a trip to Maui and was very happy with Shanon. When the fire broke out in Lahaina she contacted my daughter to see if there was anything they needed. Things were crazy, but she made sure transportation picked them up and they got out on their flight. They had a great trip and with her help they made it back without an issue.

After hearing about Shanon from my daughter I called her to talk about several trips we were looking at. She was very informative, provided good guidance and was super nice. I booked a Viking river cruise in Europe, a family trip to Playa de Carmen and a trip to the Riviera Maya for my wife and I.

She made a great recommendation for a all inclusive family resort in Playa and modified our reservation several times until we got it set. She introduced me to a new resort on the Riviera Maya we are excited to visit. And she booked me a Viking river cruise trip in Europe that is a surprise gift for my wife. Shanon is working to keep this a secret until we get closer to the date. Not a simple task...

I really appreciate her personal service going above and beyond along with all the experience she brings to the table. I look forward to working with her more in the future and experiencing some great vacation trips!

Renee

Shannon has always been so helpful and has planned amazing trips for me and my husband. I have booked 3 cruises and a trip to Barcelona with her. I have recommended her to my friends and family. She is always there to help answer my questions and is always available. I love how she prints everything out for me and I don't have to worry about a thing! She even provides luggage tags when we go on a cruise. Every detail is always thought of when you book a trip through Shanon! She is an amazing travel agent!

Jonathan S.

Shanon helped arrange the most amazing trip through Italy for my daughter and myself. It's an experience we will never forget. Unfortunately, at the very end I was diagnosed with Covid and had to stay an extra 10 days before being able to fly back to the U.S. It was an extremely stressful time, but Shanon was there for us every step of the way and made sure we got back home as soon as possible. She certainly went above and beyond what I expect from a travel agent. I will certainly be working her over and over again.